Delivery Policy

At Bane Capsule, we are committed to ensuring that your order is delivered to you in a timely and efficient manner. Please review the following information regarding our delivery policy:

Order Processing Time

Once your order is placed, please allow 1-2 business days for processing. During peak seasons or promotional periods, processing times may be slightly longer. You will receive a confirmation email with your order details once your order has been successfully processed.

Shipping Methods

We offer several shipping options to accommodate your needs, including standard and expedited shipping. Shipping options may vary depending on your location and the items in your order. The available shipping methods and estimated delivery times will be displayed during the checkout process.

Shipping Costs

Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address. Shipping costs will be clearly displayed during the checkout process before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery and estimated delivery date.

Delivery Timeframes

Delivery times may vary depending on your location, shipping method selected, and any unforeseen circumstances such as weather delays or carrier issues. Estimated delivery times will be provided during the checkout process and are based on business days (Monday to Friday, excluding holidays).

International Shipping

We offer international shipping to select countries. International shipping rates and delivery times may vary depending on your location and the shipping method selected. Please note that international orders may be subject to customs clearance procedures, which can cause additional delays beyond our control.

Delivery Issues

If you encounter any issues with the delivery of your order, such as delays or lost packages, please contact our customer service team at delivery@banecapsule.com. We will work diligently to resolve any delivery issues and ensure that your order is delivered to you as soon as possible.

Contact Us

If you have any questions or concerns regarding our Delivery Policy, please contact us by email at info@banecapsule.africa.

Thank you for shopping with Bane Capsule. We appreciate your business!